The Intercontinental Academy (IAHHRM)
World recognized academy of service and hospitality
We write to the Ethereum blockchain to beat fake diplomas in a fool-proof way to verify your resumé. We offer Zoom, VR, Holo-lens, or LIVE classes & graduation certificates recorded on the blockchain. Certifaction blockchain eSignatures are legally valid and comply with the strictest regulatory requirements of Switzerland, the EU, and all major global standards (incl. eIDAS, ZertES, UETA, ESIGN). Please see our testimonials from Presidents, Kings, Queens, corporate stars, & glitterati here.
Service and hospitality are universal, customer, and guest standards that can be used in any industry. The Intercontinental Academy of Household, Hotel and Resort Management (IAHHRM). Member American Board of Licensed Hoteliers and Restaurateurs and the International Council of Hospitality Service Registry. Our 5,359th international student graduated recently. The Intercontinental Academy of Household, Hotel & Resort Management trains, sharpens, and uplifts professionals to new levels. Placement is completed via Laurel Placement and other agencies located worldwide that hold a certified reciprocal agreement. We work with Global Wealth Strategies, Ltd, Advent Jets, and The US Presidential Service Center. We offer the following on-site, online, and off-site.
- See our entire staff right now, right here. All of our online Google Meets business classes are 125 USD per person with a minimum of eight people for 2.5 hours. Your group or company can schedule a great time for you based on your needs and wants. And see our board and trustees overseeing the Presidential Service center here.
- We also offer on-site food/wine/cooking/spirits curriculums here, or at your location, that range from 1400 to 30,000 USD depending on length, wants, and needs. Please see our testimonials and letters from Presidents, Kings, Queens, corporate stars, and glitterati here.
- All pricing is in USD and does not include airfare, lodging, and per diem required to match the requests from you for the length of stays—our typical classes at estates and corporations last one or two weeks. We are happy to fly to your location, worldwide with our teams.
- Textbooks are required for every student (with 1.5 hours of reading beforehand) and you will receive a certificate for printing by email or at the graduation ceremony. All graduates receive a serial number assigned to their name and are verifiable with our Human Resources Department when someone calls to verify education. Certificates are marked with four (4) Continuing Education (CE's) hours.
Household & Estate Management Curriculum
We've been teaching members of royal family households, Air Force One, Buckingham Palace, The Royal Saudi Arabian castles and estates, and the White House for over 30 years. We wrote the book on estate management (order online). Please see the other nine (9) books we have published and twelve (12) additional books featuring us sold worldwide here. Please see our testimonials from Presidents, Kings, Queens, corporate stars, & glitterati here.
These classes are offered to individuals seeking to learn a. specific individual skills (with a certificate and gold foil seal) or the entire course. Pricing for individuals is $125.00 per hour to master a skill or class not counting the costs of textbooks. If a group is formed up of eight people then we provide 2.5 hours of instruction for $125.00 each (pay online below). Particular classes involving weapons fire, food cookery, wine purchasing, driving of machines, etc. have additional costs physically associated with them. Students can also speak with their employers about our offers of teaching classes via WhatsApp, Zoom, and our own Presidential Video Channel:
- in-person at our academy,
- online one-on-one,
- online at scheduled in mass sessions worldwide
- in-person at estates, hotels, clubs, and resorts
The courses we offer are:
- Laundry and in-home dry cleaning or working with exterior dry cleaners.
- Setting tables and measuring them with assorted styles of service
- Wine classes and vinology worldwide.
- Cooking and shopping classes.
- Cleaning doesn't mean it's sanitary or safe.
- Biologic understanding with Serv-Safe Certification worldwide.
- Honing a GO-TO emergency gourmet luncheon with an aperitif.
- Nailing down your GO-TO gourmet emergency dinner with wines.
- Understanding and serving digestifs and making the principals look great.
- Custom, master, menu cultivation, and design.
- Security and basic safety protocols for medical and protective situations.
- Driving with attack and skill courses for emergency, high-speed kill scenarios including the Mario Andretti Racing Experience, Royal Limousine (for practice on several machines), NASCAR, and Vehicle Dynamics Institute (VDI) of Toni Scotti fame. Escape and evasion are paramount.
- First Aid certification, CPR, and AED certification under license.
- Eldercare for parents of the principal and family members living on the estate.
- Pet care and having the right and loving touch.
- Bartending certification (two weeks).
- Child care instruction and helpful hints.
- Martin CJ Mongiello, MBA, MA, MCFE: Household Manual, Guidelines and Standards or on Kindle or any e-reader here via Amazon.
- Dr. Marco Mongiello: Accounting and Financial Management: Developments in the International Hospitality Industry - with author Peter Harris.
- Steven M. Ferry: Serving the Wealthy: The Modern Butler's & Household/Estate(s) Manager's Companion, Volume I
- Steven M. Ferry: Serving the Wealthy: The Modern Butler's & Household/Estate(s) Manager's Companion, Volume II.
Ethics Training Courses
The Ethics and Leadership training program is custom-designed for each client for small, medium-sized businesses, and corporate leadership training for larger organizations.
We provide posters and fun games that get people laughing about the toughest subjects in the world - and we drive out fear.
These classes are part of and required study in our Ambassador in Training (AIT) Program when becoming an Ambassador for the United States Presidential Service Center (USPSC), for estates, family offices, and corporations.
Leadership, Women, Ambassador, & Entrepreneurship Training
We train with textbooks of several author's works (click to order your book then pay for the course below)
- Stephen Covey: The Seven Habits of Highly Effective People. Personally met with Professor Marti Mongiello at Camp David and taught him in the White House. Marti is a graduate of his course at Franklin/Covey.
- The Seven Habits of Highly Effective People card deck (optional).
- Grace Bonney: In the Company of Women: Inspiration and Advice from over 100 Makers, Artists, and Entrepreneurs.
- Ken Blanchard's: The One Minute Manager. Professor Martin Mongiello graduated his course and lecture in Chicago at McCormick Place.
- Dr. Diane Hamilton: Cracking the Curiosity Code: The Key to Unlocking Human Potential.
- Jeffrey Fox: How to Become a Rainmaker: The Rules for Getting and Keeping Customers and Clients.
- Oprah Winfrey: The Path Made Clear: Discovering Your Life's Direction and Purpose.
- Jeffrey Fox: How to Become CEO: The Rules for Rising to the Top of Any Organization.
- Jeffrey Fox: How to Become a Marketing Superstar: Unexpected Rules that Ring the Cash Register.
- Jeffrey Fox: How to Become a Great Boss: The Rules for Getting and Keeping the Best Employees.
- Jeffrey Fox: How to Be a Fierce Competitor: What Winning Companies and Great Managers Do in Tough Times.
- Dr. Andrew Stotz: W. Edwards Deming - Transform Your Business with Dr.Deming's 14 Points.
Coaching, Marketing, PR, Promotion Schools and Classes
We lift people up to grow like they may not have in a while and give them a coach's toolbox to take home filled with answers (a real toolbox to keep unlike any they have seen before). Because every issue at work is not a "nail" and all things don't need the hammer to fix them.
We are happy to discuss exactly what your needs are and institute the right curriculum with a textbook for you.
- Al & Laura Ries: The 22 Immutable Laws of Branding
- George Lois: Sellebrity: My Angling and Tangling With Famous People
USPSC Ninja Business Institute
Our 2% families often request high-powered connectivity, their staff to graduate from intense classes and schools to facilitate such, and for rapid calls/transmission/connections to be made. In 2000, we established the Ninja Business Institute while residing in Japan for three years on a special placement to Admiral Joseph J. Krol, Jr. and his private home, "Dolphin House."
We offer our Certified Global MASTERCONNECTOR courses via the United States Presidential Service Center (USPSC) Ninja Business Institute (NBI) over a five-day program in a Hybrid format of in-person, online, or watch-later and catch-up with homework. Our courses are $259 USD each. Belt requirements are progressive, moving up in the Dojo - higher, and higher.
Our ranks are:
- Certified Jedi Knight CONNECTOR
- Certified Greenbelt CONNECTIONEXPERT
- Certified Brownbelt CONNECTIONTEACHER
- Certified Blackbelt CONNECTIONSENSEI
- Certified Blackbelt MASTERCONNECTOR
- Licensed Blackbelt SHUSEKI SHIHAN WORLD ENVOY - typically invents a new art form and opens their own Dojo to study new tactics and techniques.
Luxury & Ultra-High Net Worth Service, 1%, Specific Classes
In an age of hydrofoils, $300M yachts, helicopters, private mini-submarines, shipping horses by plane to events across oceans, 198-foot deep exploration pools holding sunken galleons at the bottom, and customized $400M 787 family flying homes - service is at an all-new level. Please see our testimonials from Presidents, Kings, Queens, corporate stars, & glitterati here.
From children's designer clothing creation classes to exclusive on-site automatic-shotgun and .50 cal machine-gun shooting ranges, sniper hunting on 30-day missions, airship and blimp building for parties, to private theaters we have built with candy counters and auto collections worth over six billion dollars to having a child draw their imaginary animal and making a stuffed animal come alive from it - welcome to the new age. Going to the North Pole in a nuclear submarine, building bomb-proof cities with streets underground, and curing Guinea Worm Disease across Africa are new foundation and family office goals. We welcome the earth's first trillionaires (by 2030) in history. Please take a look at our digital book and magazine capabilities with music and video.
Our Annual Family Office Summits held across the world
Join us as we meet each year across the world. Our entire schedule is available for the next 20 years to allow for planning, speakers, networking, and more.
Advance payment is required by the host. Other students in a group or company pay the host. Cancellations inside 14 days before the event only allows for another person to attend in their place.
Refunds are not provided including reasons such as a catastrophic accident, immediate hospitalization with LifeFlight, death and funeral arrangements, or nuclear release near your home causing forced evacuation with law enforcement and military troops on site. Please understand the serious, financial impact and that we are being honest upfront.
Thank you, Marti & Stormy Mongiello
A word about firing another team member
Or building them up to contribute more
- Do you say Clarice is an excellent housekeeper and could learn leadership skills to start leading the entire team in THAT home or resort? "She certainly tells everyone what to do quite well, and we fired our last Manager." You are talking about your home/club/resort at Laguna Beach. We can teach Clarice the proper accounting and payroll systems on her computer as well as how to collect an I-9, identification cards copies, job applications, workers compensation forms, W-4 for state and Federal as well as coaching and mentoring classes to become a Household Manager. She will still work with your CPA's, attorney, and HR VP at work to always get it right. Since you love her already, let's not hire outside; let's fine-tune her and promote her. You will be sure to pay no placement fees and save a bundle. Plus you love her already and know her!
- You already have a terrific Manager, but he needs a bit of practical help on cooking, luncheon service, setting formal tables, proper silver care, quick-fire recipe ideas for a knee-jerk gourmet dinner for four and can't seem to get it? Since you love him already, let's not hire outside - let us fine-tune him and promote him. You will be sure to pay no placement fees and save a bundle. Plus you love him already and know him! Stop paying placement fees twice a year with the chaos of the revolving door of firings. Why not build people up to become better than ever before!? We can do it together.
A team member packs his bags to get ready to leave after being told off, reprimanded, and fired.
