Mission and Values Statement: The Presidential Culinary Museum®, US Food History Museum™, The Inn of the Patriots™, and Presidential Service Center® continue to collect, preserve, and interpret history. Through exhibits, educational programs, tours, digital means, and web-based instructional methods, we foster a deeper understanding of the history of America's First Families' likes and dislikes towards food. We also showcase the culinary arts, banquets at Camp David, US State Dinners at the White House, everyday family cooking and favorites, china collections, and china selections. For Officially verified Presidential Service Badge (PSB) wearers and holders (with a serial number controlled by the White House Military Office), we include and showcase all of the contributions of each office to the preservation of the Presidency. Via loyalty, honorable military and civilian service, courage, commitment, obedience, zeal, and fidelity with no party lines or political influence, we perpetuate our craft and legacy. Core attributes underlying our values are integrity, accountability, initiative, and toughness. We will always be ready to answer the call when needed.
Statement of Purpose: The purpose of The Presidential Culinary Museum® and Presidential Service Center™ is to educate the public about the social, political, military, economic, and natural history of serving the Presidency and First Family in all capacities and to emphasize their historical significance. We believe our purpose is to share all things PRESIDENTIAL globally across business, medicine, technology, and more - in a sharing and growing manner. The PSB badge wearers (with serial number) and civilian alumni additionally seek to care for one another in illness and health via contribution and scholarship awards.
Strategy: It has most often been our strategy to embrace the more significant work of the enlisted men and women of the White House Military Office, lower-ranking civilians in service to the President, and staff itself at the White House, yachts, Camp David Resort, Air Force One, rail cars, motor pool, US Secret Service, White House Communications Agency, HMX-1, Marine Corp One, and several other units and offices. We do celebrate and honor high-ranking Generals and Admirals, Doctors, and leaders, but they do not represent the balance of power supporting the American Presidency. Our strategy is to focus on the average man and woman, the ordinary clerk, and the unknown and unthanked worker. We employ our magazine (named PRESIDENTIAL), websites, keynote speakers, social media, television series, business classes taught, broadcast fireside chats, interviews on television, and other avenues towards our stratagem.
Most often, it is they who noticed how the First Family interpreted the fabric of life in America, exemplified what was occurring on earth, or shaped change itself. The servant humbled in the eyes of God.
Additional strategies include how an ordinary supporter holding a Top Secret clearance, serving the Presidency feels about societal issues that the First Family engages with. These can consist of racism, sex, immigration, ripping down statues, drug use, or other subjects of considerable speculation. This span includes controversial issues that typical museums will not cover, Trustees squelch, or wealthy board members complain about based on their religion or belief systems. Our strategy also includes not allowing Advisors or Trustees to donate their way onto our board, and those sitting in such capacity should not be requested to provide monies. Both strategies are often used in museums and associations to the detriment of each party.
Dedication: To Walter Scheib, III, Executive Chef of the American White House. The commitment occurred in 2015, posthumously.
Vision Statement: It is the vision of the Board of Directors to continue to expand on our outstanding facilities, holdings, and programs that preserve and promote the history of American Presidential service in all its forms. We have done so for ten years+ - across the world, bringing our vision to the global stage. We are practitioners of Jeffrey Fox and his many books made available for all team members, Dr. Deming, Dr. Covey, Dr. Blanchard, and Dr. Ornish. Our vision comes from understanding their principles, and expanding to a larger facility is our primary, future focus.
Clarifying memberships and Clarifying Statement: Any PSB badge wearer and holder that can be identified with a serial number at the White House is welcomed into the Presidential Service Association (PSA), which is a separate association working on an ad-hoc basis with the museum. People are claiming to have been a "White House Chef, a White House Electrician, a White House Security Detail member, etc... can only do so by being party stationed at the White House (East, West Wing), White House or White House Military Office (WHMO). If you visited the White House and held a cooking demonstration with a speech at the Navy Mess, et al. - do not print and publicize that you were a "White House Chef," etc... You were not. What you were was a visiting Chef to the White House that provided a cooking demonstration and speech. But you were not "The White House Chef," you were not, "a White House Chef," and you were not, "one of the many White House Chefs." Verbal and printed statements to that effect are simply lies, and your integrity is at stake. If you cooked several White House State Dinners by invitation or worked as a Chef for WHMO or the White House Staff Mess, it is clarified as the official position of the PSC that you were a White House Chef. Never state that you were THE White House Chef as the word "THE" is reserved for the White House Executive Chef. Such as Chris Comerford, Henry Haller, and Walter Scheib, III. This methodology can also be used for other positions of an electrician, speechwriter, etc... Individuals have been prosecuted with our help under several acts of falsehood and the Stolen Valor Act in just the past 12 years.
The frequency of Review and Change: Shall be at least annually for all of these statements but at the pleasure of the board - can be anytime.
The logo of the US Presidential Service Center.
Deciphering our organization's culture at The United States Presidential Service Center, and associates of The United States Presidential Culinary Museum, DBA's of Mongiello Holdings, LLC, and tenets of The Inn of the Patriots, LLC.
A Required Annual Review Process
As a leader in several industries ranking in the top 3% of independent judging bodies and global reviews, the continuing need to spend time deciphering culture enables us to be sure it is supporting our mission, strategy, vision, goals, and value. Our present statement was verified and last reviewed February 16, 2020. It is available to the public at http://www.PresidentialServiceCenter.org, and a complete copy is in this policy. We do not think it is perfect, so we look for help to update and change it over time, as societal needs change. Organizational culture can be an active enabler or an insurmountable obstacle to implementing change in organizations. Most organizational change efforts require some degree of culture shift (Levin & Gottlieb, 2009).
Steps taken throughout the year are planned accordingly to understand our culture better and effectuate change. All reports go to managers, directors, owners, unofficial board of advisors, and our board of trustees. The organization's culture develops in large part from its leadership, while the culture of an organization can also affect the development of its leadership (Bass & Avolio, 1993).
1. We issue an unnamed review of culture, safety, and management sporadically to provide a climate analysis. Always done without names of individuals – the final report is tallied with a statement to leadership and team. The questions on review are direct, pointed, and explicit when it comes to the environment, sexism, harassment, joyfulness, celebration, awards, leadership, management, treatment, attitudes, feel of the workplace, security, and safety.
2. Since we do not use or allow written performance reviews under Dr. Deming's principles, we instead conduct verbal surveys of members of a team. These are set aside for specific periods and followed by each team member reviewing managers. It is a two-way review process.
3. We promote an open-door policy for 16-year-olds doing mail room duty to address the 90-year-old leader. No chain of command is required to walk in and request to see any leader. If it helps define our culture, shape it, or decrypt it – we welcome it without retribution.
4. Part of our bi-annual fact-finding mission is to request all team members to write or type a paper with no name about our culture. We invite any suggested changes and no names needed for the article. We have a diamond box for this that is on the enormous silver chair for team members. Drop off is voluntary, and to keep the process fair, we request that all team members place at least a blank piece of paper in the diamond box. Bringing to the awareness of all employees the "unwritten ground rules" (UGRs) that operate in an organization. UGRs can be used to transform an organization's culture to a new set of ground rules that directly reinforce behaviors (Simpson & Cacioppe, 2001). Allowing everyone to know to drop a piece of paper into the box is required (but no one has to write or type anything), keeps things fair. We additionally do not have reviews for team members annually. We do team reviews of all leadership and management to learn to become better. Such reports of leadership and management behavior are discussed openly to effectuate change.
Bass, B. M., & Avolio, B. J. (1993). Transformational leadership and organizational culture. Public administration quarterly, 112-121.
Levin, I., & Gottlieb, J. Z. (2009). Realigning organization culture for optimal performance: Six principles & eight practices. Organization development journal, 27(4), 31.
Madu, B. C. (2012). Organization culture as driver of competitive advantage. Journal of academic and business ethics, 5, 1.
Simpson, S., & Cacioppe, R. (2001). Unwritten ground rules: transforming organization culture to achieve key business objectives and outstanding customer service. Leadership & Organization Development Journal, 22(8), 394-401.
The state dining room in the White House.
The Accessible Icon Project (featured in blue and white) is an ongoing work of design activism. It starts with a graphic icon, free for use in the public domain, and continues its work as a collaboration among people with disabilities and their allies toward a more accessible world.
The Inn of the Patriots™, LLC, Presidential Culinary Museum®, Presidential Service Center® - All Rights Reserved©. Web design & graphics by MA Marketing Agency. Over 600 room nights, classes, tours, & funds donated to charities since 2008 and $567,000.00 RAISED IN ONE NIGHT FOR CYSTIC FIBROSIS. Global Activism + Green Leader Awards = a responsible business. A disabled & injured SDVOB 100% US military veteran-owned company committed to ADA accessibility as disabled owners and are a private home and private museum. We are not a public venue. We have two rooms for rent in our private home and they are on the second-floor with no elevator and are not ADA capable.
The following guidelines have been provided to support our websites under Mongiello Holdings, LLC & The Inn of the Patriots, LLC and all of its DBA's in order to effectively use these forums and follow federal, state, and/or rules and policies. In addition to this section, employees contributing to the websites are subject to the rules outlined in our Internet Policy and Americans with Disabilities Act of 1990 (amended 2008) (ADA), Section 504 of the Rehabilitation Act (1973), and Title II of the ADA. All ethical expectations are set forth in our team member manuals for the “Code of Ethics and the Principles of Professional Conduct of Our Profession”.
Mongiello Holdings, LLC & The Inn of the Patriots, LLC and all of its DBA's is committed to ensuring accessibility of its websites for guests and members of the community with disabilities. All pages on our websites have the built-in desire to conform to the W3C Web Accessibility Initiative’s (WAI) Web Content Accessibility Guidelines (WCAG) 2.0, Level AA conformance, or updated equivalents of these guidelines. Our "forever goal" continues, whereby guests and members of the public may present a complaint regarding a violation of the Americans with Disabilities Act of 1990 (amended 2008) (ADA), Section 504 of the Rehabilitation Act (1973), and Title II of the ADA related to the accessibility of any official web presence which is developed by, maintained by, or offered through us. Please contact us at email@example.com or 704.937.2940.
With regard to the websites and any official web presence which is developed by, maintained by, or offered through third party vendors and open sources, the team here is committed to compliance with the provisions of the Americans with Disabilities Act of 1990 (amended 2008) (ADA), Section 504 of the Rehabilitation Act (1973) and Title II of the ADA so that everyone with disabilities are able to independently acquire the same information, engage in the same interactions, and enjoy the same benefits and services within the same timeframe as those without disabilities, with substantially equivalent ease of use; and that they are not excluded from participation in, denied the benefits of, or otherwise subjected to discrimination in any programs, services, and activities delivered online. We are actively working to increase the accessibility and usability of our websites since they began in 1991 via continuous improvement and in doing so endeavors to conform to WCAG 2.0 Level AA of the World Wide Web Consortium (W3C) and the Web Accessibility Initiative - Accessible Rich Internet Applications Suite (WAI-ARIA) 1.0 for web content. "Through the years, including being hospitalized during Operation Iraqi Freedom to be operated on, we have striven to update and develop new offerings for our fellow disabled colleagues and those with all kinds of disabilities. We will never end this process and recently have joined Invictus for the disabled and para-games. This isn't something you just get right and then walk away from for ten years never doing anything else - you need to be working on his day and night!" Martin CJ Mongiello, CEO
Anyone who wishes to submit a suggestion or concern regarding a violation of the Americans with Disabilities Act of 1990 (amended 2008) (ADA), Section 504 of the Rehabilitation Act (1973), and Title II of the ADA related to the accessibility of any official web presence that is developed by, maintained by, or offered through us, third party vendors and/or open sources may contact us. Please contact us at firstname.lastname@example.org or 704.937.2940.
The formal ADA non-compliance complaint or good idea can include the following:
We like making things better so you shall be contacted no later than five (5) working days later. The procedures to be followed are:
The very nature of the Internet and websites are that they are ever-changing. While the use of websites is commonplace, it is important that you remember to conduct yourself in an appropriate manner to avoid any unintended situations that could adversely affect your professional standing with the companies or society. These guidelines are not intended to restrict your participation but rather to provide some protection if you choose to engage in online activities. We reserve the right to modify these guidelines at any time.
The Accessible Icon Project is an ongoing work of design activism.
The Inn of the Patriots, LLC
301 Cleveland Avenue, Grover, North Carolina 28073, United States
The Inn of the Patriots™, LLC, Presidential Culinary Museum®, Presidential Service Center® - All Rights Reserved©. Web design & graphics by MA Marketing Agency. Over 600 room nights, classes, tours, & funds donated to charities since 1993 and $567,000.00 RAISED IN ONE NIGHT FOR CYSTIC FIBROSIS. Global Activism + Green Leader Awards = a responsible business. A disabled & injured SDVOB 100% US military veteran-owned company committed to ADA accessibility as disabled owners and are a private home and private museum. We are not a public venue.
Mongiello Holdings™, LLC and it's DBA's.